1 reviews | Active since Sept 2014

25 May 2016, 05:16

BAd service

<p>My adjudication was received by vfs and their system has been giving them problems hence I cannot get my adjudicated results.i called the call centre and they said they received the adjudicated result but they are having system problems hence it is showing that the Visa was submitted on Monday to DHA they also explained that they are having a backlog in updating their system which is very unfair. My visa is expiring this Friday and if I don't get my result I will hold VFS responsible because it is not my problem that they are having backlog and system problems.</p> <p> </p>

0
Replies (2)
VFS Global
VFS Global's reply25 May 2016, 05:57
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback. We have sent an email through the *** requesting additional information in order to resolve your complaint and you are requested to revert on the same.

Kind Regards,
VFS Global

VFS Global
VFS Global's reply11 Jul 2016, 05:53
Official

This serves as confirmation that a VFS representative has been in contact with you.

Kind Regards,
VFS Global