JK
Johan K

1 reviews | Active since May 2015

25 May 2015, 16:17

BAD SERVICE

I am not going to write a detailed report. I went onto HELLOPETER.com and saw that there is already 129 bad reports about VFS global. Will my report make any difference?????<br> In short : I app**** for a Schengen visa to Sweden on 14 May 2015. On 25 May 2015, I was informed by their Call Centre that my visa is still being processed. After I phoned the Swedish Embassy, I learned that my visa was approved on 18 May and my passport released on 19 May.<br> I was due to fly to Sweden on 23 May and start a new job as a ship's doctor on 25 May.<br> Not only lost of income, but also I have to tell the world how bad service in South Africa can be.<br> Please VFS Global, stop apologising and get your service up to scratch.<br>

0
Replies (1)
VFS Global
VFS Global's reply26 May 2015, 13:57
Official
Hello Johandekock,

Thank you for taking the time to write to us and share your feedback.

Please note we have forwarded your feedback to our Cape Town Schengen office who will contact you within 2 working days.

Kind Regards,
VFS Global