Bad customer service

<p>I app**** for a permit transfer for the 3rd time in February and was told it will take 8-10 weeks and up to now I still don't have it. I complained at the Home Affairs and they checked in their system .In the Home Affairs system the permit was printed on the 4th of August but when I checked with VFS global they told me it's not yet out, my question is how long will i keep on waiting for my permit ?why do we pay you if you take long to deliver? The Home Affairs is 100% sure that the permit is out but VFS keep on telling me stories. </p> <p>Can you please check for me what's happening because I am running out of time ,the bank want to close my account. </p> <p>Reference number :REC ********** </p> <p>Daniel Karanda </p> <p> ********** 789</p> <p> </p>