M`V
Matsika ` Vengesa

1 reviews | Active since Aug 2015

25 Aug 2015, 19:44

AWFUL AWFUL AWFUL

1. On the 3rd of February 2015 I app**** to extend my temporary residence visa at the VFS office in Rivonia. The application number was TRR***, and I was assisted by Ms. T. Sarudu.<br> <br> 2. The fee for the application was R1850 but I had paid R6070 due to incorrect information via EFT. Therefore I overpaid the application fee.<br> <br> 3. Accordingly, Ms. Sarudu had me complete a refund request form which I gave back to her. She said I would be paid back in 4 weeks.<br> <br> 4. To date, the balance (R4220) has not yet been repaid to me, and I have been waiting 6 months for someone to even get back to me..<br>

0
Replies (1)
VFS Global
VFS Global's reply26 Aug 2015, 14:54
Official
Hello Matsika,

Thank you for writing and sharing your feedback to us.

We have forwarded your query to the VFS office who will contact you within 2 business days.

Kind regards,
VFS Global