VG
Vanessa G
1 reviews | Active since Jan 2013
12 Oct 2022, 19:20
AVOID AVOID AVOID !!! "Convenient" definately NOT!
AVOID AVOID AVOID !!! "Convenient" definately NOT! VFS is right ontop of the WORST companies to deal with list! 3 months to "Investigate" an application and 3 months of NO Assistance!!! Appointment after appointment they take your money and appointment after appoingment they just pull their sholders up and say "We will investigate, please be patient". Good luck to everybody else who has posted on this platform. Waiting for a refund, it aint happening. Waiting for a resolution, that aint happening either. Waiting for a call back or email, guess what, aint happening. My advise, go to the embassy direct if possible because VFS cannot / won't / just does not care to do what you pay them to do. Ultimately, they offer a service that does not exist! I have now logged a complaint with the CGSO to investigate! Shame on you VFS!
Helpful (0)
Replies (7)0
Replies (7)
VFS Global's replyOfficial
13 Oct 2022, 10:26Dear customer,
Thank you for contacting VFS Global.
An attempt was made to try contact you today, but we were not successful.
Please expect a call or correspondence within the next 3 working days to get more details regarding your query.
Kind Regards
VFS Global
Thank you for contacting VFS Global.
An attempt was made to try contact you today, but we were not successful.
Please expect a call or correspondence within the next 3 working days to get more details regarding your query.
Kind Regards
VFS Global
VFS Global's reply13 Oct 2022, 10:26
Official
Dear customer,
Thank you for contacting VFS Global.
An attempt was made to try contact you today, but we were not successful.
Please expect a call or correspondence within the next 3 working days to get more details regarding your query.
Kind Regards
VFS Global
Thank you for contacting VFS Global.
An attempt was made to try contact you today, but we were not successful.
Please expect a call or correspondence within the next 3 working days to get more details regarding your query.
Kind Regards
VFS Global
VG
Vanessa G's updateReviewer Update
17 Oct 2022, 11:39NOT ONE PHONE CALL RECEIVED AND NO FEEDBACK!
VFS ... YOUR SERVICE IS ****.
VFS ... YOUR SERVICE IS ****.
VG
Vanessa G's update17 Oct 2022, 11:39
Reviewer Update
NOT ONE PHONE CALL RECEIVED AND NO FEEDBACK!
VFS ... YOUR SERVICE IS ****.
VFS ... YOUR SERVICE IS ****.
VFS Global's replyOfficial
21 Oct 2022, 16:20Dear customer,
We have forwarded and escalated your query to the relevant department and provided them with the documents shared for further review.
Thank you for your co-operation
Kind Regards
VFS Global
We have forwarded and escalated your query to the relevant department and provided them with the documents shared for further review.
Thank you for your co-operation
Kind Regards
VFS Global
VFS Global's reply21 Oct 2022, 16:20
Official
Dear customer,
We have forwarded and escalated your query to the relevant department and provided them with the documents shared for further review.
Thank you for your co-operation
Kind Regards
VFS Global
We have forwarded and escalated your query to the relevant department and provided them with the documents shared for further review.
Thank you for your co-operation
Kind Regards
VFS Global
VG
Vanessa G's updateReviewer Update
21 Oct 2022, 17:54VFS... why are you thanking me for my co-operation"???? Nothing to co-operate from my side.
There is STILL no outcome nor feedback!
I gave you till COB yesterday.
Without the VFS's co-operation over the last few months, we will now proceed as per our unanswered written communication.
There is STILL no outcome nor feedback!
I gave you till COB yesterday.
Without the VFS's co-operation over the last few months, we will now proceed as per our unanswered written communication.
VG
Vanessa G's update21 Oct 2022, 17:54
Reviewer Update
VFS... why are you thanking me for my co-operation"???? Nothing to co-operate from my side.
There is STILL no outcome nor feedback!
I gave you till COB yesterday.
Without the VFS's co-operation over the last few months, we will now proceed as per our unanswered written communication.
There is STILL no outcome nor feedback!
I gave you till COB yesterday.
Without the VFS's co-operation over the last few months, we will now proceed as per our unanswered written communication.
VG
Vanessa G's updateReviewer Update
21 Oct 2022, 18:01I ask that anybody who reads this complaint, please leave me a comment with contact details.
If you have family or friends locally or Internationally who has experienced any VFS refund problems in any other country, please make contact.
We are taking this matter further to be Investigated. We will add all of you to the growing list of victims.
Thousands of people waiting for refunds and nobody has received any assistance ...there is a snake in the grass that must be exposed!
If you have family or friends locally or Internationally who has experienced any VFS refund problems in any other country, please make contact.
We are taking this matter further to be Investigated. We will add all of you to the growing list of victims.
Thousands of people waiting for refunds and nobody has received any assistance ...there is a snake in the grass that must be exposed!
VG
Vanessa G's update21 Oct 2022, 18:01
Reviewer Update
I ask that anybody who reads this complaint, please leave me a comment with contact details.
If you have family or friends locally or Internationally who has experienced any VFS refund problems in any other country, please make contact.
We are taking this matter further to be Investigated. We will add all of you to the growing list of victims.
Thousands of people waiting for refunds and nobody has received any assistance ...there is a snake in the grass that must be exposed!
If you have family or friends locally or Internationally who has experienced any VFS refund problems in any other country, please make contact.
We are taking this matter further to be Investigated. We will add all of you to the growing list of victims.
Thousands of people waiting for refunds and nobody has received any assistance ...there is a snake in the grass that must be exposed!
VFS Global's replyOfficial
27 Oct 2022, 10:41Dear customer,
We hope this correspondence finds you well.
Please note the VFS Global Chicago office are investigating the matter and have contacted the applicant to get further details.
Kindly be assured that the VFS Global team handling the matter will assist where possible with a resolution, and provide you with a conclusion, upon finalizing their assessment of the matter.
Kind Regards
VFS Global
We hope this correspondence finds you well.
Please note the VFS Global Chicago office are investigating the matter and have contacted the applicant to get further details.
Kindly be assured that the VFS Global team handling the matter will assist where possible with a resolution, and provide you with a conclusion, upon finalizing their assessment of the matter.
Kind Regards
VFS Global
VFS Global's reply27 Oct 2022, 10:41
Official
Dear customer,
We hope this correspondence finds you well.
Please note the VFS Global Chicago office are investigating the matter and have contacted the applicant to get further details.
Kindly be assured that the VFS Global team handling the matter will assist where possible with a resolution, and provide you with a conclusion, upon finalizing their assessment of the matter.
Kind Regards
VFS Global
We hope this correspondence finds you well.
Please note the VFS Global Chicago office are investigating the matter and have contacted the applicant to get further details.
Kindly be assured that the VFS Global team handling the matter will assist where possible with a resolution, and provide you with a conclusion, upon finalizing their assessment of the matter.
Kind Regards
VFS Global
VG
Vanessa G's updateReviewer Update
27 Oct 2022, 10:51NO RESOLUTION VFS. STOP LYING!
YOU SHRUG UP YOUR SHOULDERS AND IT HAS BEEN ANOTHER WEEK AND NO FEEDBACK FROM VFS.
Amir Regev, sorry to hear, please get in contact with me direct. We have a reporter or two in more than 1 country who will be assisting with getting a story out there.
Look me up on FB: Vanessa Greyvenstein. Send me a DM with screenshot of your complaint and the country you are sending from.
YOU SHRUG UP YOUR SHOULDERS AND IT HAS BEEN ANOTHER WEEK AND NO FEEDBACK FROM VFS.
Amir Regev, sorry to hear, please get in contact with me direct. We have a reporter or two in more than 1 country who will be assisting with getting a story out there.
Look me up on FB: Vanessa Greyvenstein. Send me a DM with screenshot of your complaint and the country you are sending from.
VG
Vanessa G's update27 Oct 2022, 10:51
Reviewer Update
NO RESOLUTION VFS. STOP LYING!
YOU SHRUG UP YOUR SHOULDERS AND IT HAS BEEN ANOTHER WEEK AND NO FEEDBACK FROM VFS.
Amir Regev, sorry to hear, please get in contact with me direct. We have a reporter or two in more than 1 country who will be assisting with getting a story out there.
Look me up on FB: Vanessa Greyvenstein. Send me a DM with screenshot of your complaint and the country you are sending from.
YOU SHRUG UP YOUR SHOULDERS AND IT HAS BEEN ANOTHER WEEK AND NO FEEDBACK FROM VFS.
Amir Regev, sorry to hear, please get in contact with me direct. We have a reporter or two in more than 1 country who will be assisting with getting a story out there.
Look me up on FB: Vanessa Greyvenstein. Send me a DM with screenshot of your complaint and the country you are sending from.