Application status check a complete failure

<p>I app**** for my VISA at VFS in Johannesburg for an Indian visa on 4 May. I am a South African.</p> <p> </p> <p>Firstly, the website contains the incorrect email adress for enquiries. </p> <p> </p> <p>Secondly, the telephone number is useless since it does not recognise my passporr number. </p> <p> </p> <p>Thirdly, the so called online 'track your application' does not work - at all. It gives me a message 'no records found'. </p> <p> </p> <p>This is absolutely ridiculous. I can't believe that a company with an essential monopoly on visa applications can be this inefficient. </p> <p> </p> <p>All I want to do is check the progress for my Indian visa File no ZAFJV00FFB17</p> <p> </p> <p>The website http://www.vfsglobal.com/india/southafrica/ is absolutely useless. </p> <p> </p> <p>If this is not given attention I will seek to enforce my rights as a paying customer with the appropriate authorities!!! </p>