Application Refund - TRV***

I app**** for a refund on the 30th of October 2015 at your Bruma Office's, up to now i have not yet received my refund. Honestly this is unacceptable. According to you, a refund takes up to 30 calender days. <br> <br> Is VFS just another **** to make money out of foreign nationals?<br> <br> After having phoned the call center, was asked to send an email with a signed refund form to [Email Removed] of which i did on 03/12/2015 and got a response that i must send it in jpeg format, of which i sent back 07/12/2015.<br> <br> I even sent a follow up email to [Email Removed] on 14/12/2015 with a signed refund form in jpeg format as requested. Up to now nothing has happened.<br> <br> Please VFS be professional in the way you conduct business. Its really pathetic. I wonder if all vfs offices in other countries are like you or its only in south africa where its run by *********** people from bottom to top.<br> <br> Shame on you guys.<br>