1 reviews | Active since Jan 2011
Always blaming DHA.
VFS global seem not to care very much about people's questions or complaints. They pretty much take your money for collecting a envelope of documents and posting them off. Either their staff are poorly trained or they do not care. After submitting documents 3 times I am still awaiting my visa. Each and every time they told me I had all of the correct documents. Each and evey time I have to pay them R1350 for resubmitting my application with the MISSING documents. I am now a hostage of South Africa due to their poor business practices. I will officially be banned for 5 years from coming back to the country where I live with my wife, where I employ 35 South Africans and where I pay tax. I have been waiting 5 months for my appeal and have only 3 weeks left until I have no choice but to leave South Africa and get banned. If you work for VFS and are reading this please for a change try and help one of your customers who has paid YOU money for a service that YOU have provided poorly. Stop blaming the DHA.
Thank you for taking the time to write to us and share your feedback.
Please note we have forwarded your complaint to our Durban office who will contact you within 2 working days.
Kind Regards,
VFS Global
Thank you for taking the time to write to us and share your feedback.
Please note we have forwarded your complaint to our Durban office who will contact you within 2 working days.
Kind Regards,
VFS Global
