1 reviews | Active since Dec 2016

15 Dec 2016, 11:10

Absolutesly pathetic

<p>Went to apply for a business visa. Almost impossible to get correct info on website or by phone. Dismissive staff. Arrive in time for my appointment and made to wait 30 minutes to be helped -that is 15 minutes after appointment ended. </p> <p>Extremely disappointed after the great treatment experienced at the old offices in Pretoria </p> <p> </p>

0
Replies (2)
VFS Global
VFS Global's reply15 Dec 2016, 13:06
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

VFS Global
VFS Global's reply14 Mar 2017, 07:59
Official

This serves as confirmation that a VFS representative has been in contact with you.

Kind Regards,
VFS Global