MO
Mai O

1 reviews | Active since Oct 2018

09 Oct 2019, 19:20

5 years Appeal

I app**** for a renewal of permit for my son who was born here in South Africa in August 2015 and few weeks later i was told it has been declined because of a missing page. (which i know it was not true as we double checked all documents required with the vfs representative before submission ).

I did an appeal in November and till today there is nothing. The child was 2years when i app**** for a renewal now he is 6years. I have been to VFS Revonia thousand times and all they tell me is wait appeals takes time. I have spoken to different managers there with no help. Some they promise to do a follow up then get back to me but noone does. I have called and emailed several times with no help. I have visited Home Affairs in Joburg town and I was refered to Home Affairs Braamfontein and they promised to do a follow up.. Till today dololo. I even asked for a letter stating that they are still busy and they refused.

My permit even expired and i renewed it whilst his still says "Application has been received at DHA".

What pains most is i paid for VFS service fee twice and i am not getting any help.

He is not allowed to leave the country, schools can not except him for grade 1 because he doesn't have a permit.

I believe my son has every right to education. Please help

0
Replies (1)
VFS Global
VFS Global's reply10 Oct 2019, 07:01
Official
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.
 
Kind Regards, 
VFS Global