15 Months and Waiting

What used to take 10 minutes talking to DHA at the service counter when submitting applications now takes a YEAR or more and thousands of Rand due to VFS's involvement. <br> <br> Simple things like having them tell you what additional documents DHA want or facts like you cannot apply as a family for permanent residence and that the children can only apply once the parent has theirs approved. <br> <br> We also just found out that my permanent residence permit will probably be rejected due to needing a valid TRP (which of course expired 3 months after we app**** for a renewal). VFS won't tell you that though, just happily take your money. Any rectifications will then take a YEAR or more to appeal.<br> <br> I used to renew my spousal temporary permit in 2 months with DHA. Now with VFS in place I've been waiting for a renewal since we app**** in October 2014 and had to appeal again in January 2015 to include bank statements (which we did within 10 days). Still waiting!<br> <br> VFS must go! They've broken the system. We cannot live trapped indefinitely like this. Use the money for actual DHA employees who can adjudicate visas and permits in a timely manner!