1 reviews | Active since Jul 2016

06 Jul 2016, 10:45

14 Days and still no appointment date on the system

<p>I have made a payment on the 22 June 2016 so i am able to book an appointment. The VFS website promises 3 days turn around time to load a payment onto their systemt but now its been 14 days and still i am still unable to book for an appointment. They have asked that i send through proof of payment which i have done.</p> <p> </p> <p>Why promise 3 days while knowing very well its over 3 days. The service is horrible.</p>

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Replies (2)
VFS Global
VFS Global's reply06 Jul 2016, 12:07
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

VFS Global
VFS Global's reply21 Jul 2016, 11:42
Official

This serves as confirmation that a VFS representative has been in contact with you.

Kind Regards,
VFS Global