

Vetho Apartments
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
I am extremely disappointed by the treatment my family received during our stay at VETHO 2 Apartments in Kempton Park. We checked in on Monday, 15 June, for a five-night stay and were scheduled to check out on Saturday morning. On Wednesday, 17 June2025, after returning from work, I was shocked when my children informed me that a woman had entered our apartment and accused us of "wasting electricity." She allegedly claimed that we had a bar heater running and proceeded to look around the apartment in an attempt to find one. This was both intrusive and unacceptable. Firstly, we do not own or use a bar heater. The only appliances operating during the day were the television and the apartment's refrigerator, which is provided as part of the self-catering accommodation. The lights were switched off while we were away. What is most concerning is that these accusations were directed at my children in my absence, leaving them feeling intimidated and uncomfortable. No paying guest should be subjected to this kind of treatment or made to feel as though they are being monitored or accused of wrongdoing. Adding to my frustration is the fact that there have already been several shortcomings during our stay, including inconsistent access to hot water. I was informed by one of the cleaners that the property utilizes a solar system, which makes the electricity-related accusations even more confusing. We paid for this accommodation expecting a comfortable and respectful environment. Instead, we have been made to feel unwelcome, scrutinized, and unfairly accused. Hospitality establishments should prioritize guest comfort and professionalism, not create a hostile atmosphere for paying customers. I sincerely hope management addresses this matter and reviews how guests are treated, particularly when children are involved. Very disappointing experience overall.
1 reviews | Active since Jun 2026
I am extremely disappointed by the treatment my family received during our stay at VETHO 2 Apartments in Kempton Park. We checked in on Monday, 15 June, for a five-night stay and were scheduled to check out on Saturday morning. On Wednesday, 17 June2025, after returning from work, I was shocked when my children informed me that a woman had entered our apartment and accused us of "wasting electricity." She allegedly claimed that we had a bar heater running and proceeded to look around the apartment in an attempt to find one. This was both intrusive and unacceptable. Firstly, we do not own or use a bar heater. The only appliances operating during the day were the television and the apartment's refrigerator, which is provided as part of the self-catering accommodation. The lights were switched off while we were away. What is most concerning is that these accusations were directed at my children in my absence, leaving them feeling intimidated and uncomfortable. No paying guest should be subjected to this kind of treatment or made to feel as though they are being monitored or accused of wrongdoing. Adding to my frustration is the fact that there have already been several shortcomings during our stay, including inconsistent access to hot water. I was informed by one of the cleaners that the property utilizes a solar system, which makes the electricity-related accusations even more confusing. We paid for this accommodation expecting a comfortable and respectful environment. Instead, we have been made to feel unwelcome, scrutinized, and unfairly accused. Hospitality establishments should prioritize guest comfort and professionalism, not create a hostile atmosphere for paying customers. I sincerely hope management addresses this matter and reviews how guests are treated, particularly when children are involved. Very disappointing experience overall.
1 reviews | Active since Aug 2015
A heartfelt thank you to the amazing staff at Vetho Guest House in Ballito. Your incredible treatment, patience, and genuine understanding of my daughter’s condition made our stay truly special. You created a space where we could relax and feel at ease, something that is not always easy for us. We had a beautiful, calm, and stress-free stay, and it meant more to us than words can express. We will most definitely be coming back.
1 reviews | Active since Aug 2015
A heartfelt thank you to the amazing staff at Vetho Guest House in Ballito. Your incredible treatment, patience, and genuine understanding of my daughter’s condition made our stay truly special. You created a space where we could relax and feel at ease, something that is not always easy for us. We had a beautiful, calm, and stress-free stay, and it meant more to us than words can express. We will most definitely be coming back.
Hellopeter has tracked Vetho Apartments across 4 reviews. Vetho Apartments hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Vetho Apartments? Write a review to help others decide.