1 reviews | Active since Sept 2016
Verve on my last nerve with no delivery.
<p>On January 10, 2017 I purchased a product through vervedeals.co.za for R148.99 and paid immediately. I received confirmation of payment from the PayFast service.</p> <p>No order number or tracking number was received from Verve thereafter. After delivery was not received in the stipulated timeframe as per their website "PLEASE NOTE: THAT ALL ITEMS PURCHASED WILL BE DELIVERED WITHIN 7 DAYS FROM PURCHASE DATE"</p> <p>I emailed them and got a reply 5 days later (16 January), again, asking for my delivery address, as was previously provided during the purchase order, which was again provided. Today is 17 working days later with no further correspondence, Order number, tracking details or delivery.</p>
The matter was resolved today with an acceptable and humble apology.
I will, however, never put myself through this with them again and therefore opt to taky my business elsewhere. Verve has much to learn about how to run an online business and customer relations.
I wish them all the best.
The matter was resolved today with an acceptable and humble apology.
I will, however, never put myself through this with them again and therefore opt to taky my business elsewhere. Verve has much to learn about how to run an online business and customer relations.
I wish them all the best.