Parcel missing 3 weeks, no response from vervedeals.co.za

<p>I placed an order (and paid) more than 3 weeks ago.</p> <p>The website (and a person from ********** ) are saying that it was picked up by the courier.</p> <p>The tracking tool on courier-it says the weighbill number does not exist. After sending this info to ********** 3 days ago, I got no reply.</p> <p>I called both telephone numbers on the vervedeals.co.za. The one went straight to voicemail , the other one rang, but wasn't answered with option for leaving a message. I then sent an sms to the number that rang, but got no reply.</p> <p>I find this inacceptable. These were supposed to be Christmas presents for my 2 girls!?!?</p> <p> </p> <p>Monica de Beer</p>