LS
LARISA S
1 reviews | Active since Mar 2025
18 Mar 2025, 17:32
Worst vaccuum ever
I bought the Genesis Cyclovac. WORST PRODUCT EVER!!!! Not even 7 months old and the motor sparked and caught flames. Owned it 4 months and it started to switch off by itself due to the fact that it got to hot. I stay in a 2 bedroom apartment and it cant even finish vacuuming the living room before it switches off. Very disappointed in this product... Too late to return it for a refund.. now i have ro spend money AGAIN to buy a propper vacuum cleaner
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Verimark's replyOfficial
19 Mar 2025, 12:39Dear Larisa, Thank you for reaching out and sharing your concerns. We sincerely regret the experience you've had with the Genesis Cyclovac. To assist you further, we kindly ask you to book the complete unit along with your proof of purchase at Game Ermelo. Once we receive the unit, we will assess it and provide you with an update regarding the next steps. We appreciate your patience and understanding. Please let us know if you need any further assistance. Best regards,
The Verimark Team
The Verimark Team
Verimark's reply19 Mar 2025, 12:39
Official
Dear Larisa, Thank you for reaching out and sharing your concerns. We sincerely regret the experience you've had with the Genesis Cyclovac. To assist you further, we kindly ask you to book the complete unit along with your proof of purchase at Game Ermelo. Once we receive the unit, we will assess it and provide you with an update regarding the next steps. We appreciate your patience and understanding. Please let us know if you need any further assistance. Best regards,
The Verimark Team
The Verimark Team