sN
sizwe N
1 reviews | Active since Apr 2017
18 Sept 2023, 12:53
Worst of the worse
Don't waste your money with these guy. We brought a demo iron and within a month it wasn't working and very dirty underneath. We tried returning it with the hope of buying a brand new one and we were told that we can't. They will fix it and we must wait for three weeks. three weeks without an iron.
Helpful (0)
Replies (3)0
Replies (3)
Verimark's replyOfficial
18 Sept 2023, 13:21 Dear Sizwe
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
We are currently investigating this as a matter of urgency
We will revert back shortly
kind regards
The Verimark team
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
We are currently investigating this as a matter of urgency
We will revert back shortly
kind regards
The Verimark team
Verimark's reply18 Sept 2023, 13:21
Official
Dear Sizwe
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
We are currently investigating this as a matter of urgency
We will revert back shortly
kind regards
The Verimark team
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
We are currently investigating this as a matter of urgency
We will revert back shortly
kind regards
The Verimark team
Verimark's replyOfficial
19 Sept 2023, 13:41Good day Sizwe
Thank you for your patience,
Kindly note that your matter was escalated to our regional manager, and we were advised that the unit has to be sent for assessment /repairs.
We will revert back with an update once received
Kind regards
The Verimark team
Thank you for your patience,
Kindly note that your matter was escalated to our regional manager, and we were advised that the unit has to be sent for assessment /repairs.
We will revert back with an update once received
Kind regards
The Verimark team
Verimark's reply19 Sept 2023, 13:41
Official
Good day Sizwe
Thank you for your patience,
Kindly note that your matter was escalated to our regional manager, and we were advised that the unit has to be sent for assessment /repairs.
We will revert back with an update once received
Kind regards
The Verimark team
Thank you for your patience,
Kindly note that your matter was escalated to our regional manager, and we were advised that the unit has to be sent for assessment /repairs.
We will revert back with an update once received
Kind regards
The Verimark team
Verimark's replyOfficial
28 Sept 2023, 09:24Good day Sizwe
Thank you for bringing this matter to our attention
Please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards, your unit is received and repaired, will be returned back to the store, and the manager will contact you for collection.We appreciate the trouble that you took to bring this matter to our attention.
Kind regards
The Verimark team
Thank you for bringing this matter to our attention
Please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards, your unit is received and repaired, will be returned back to the store, and the manager will contact you for collection.We appreciate the trouble that you took to bring this matter to our attention.
Kind regards
The Verimark team
Verimark's reply28 Sept 2023, 09:24
Official
Good day Sizwe
Thank you for bringing this matter to our attention
Please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards, your unit is received and repaired, will be returned back to the store, and the manager will contact you for collection.We appreciate the trouble that you took to bring this matter to our attention.
Kind regards
The Verimark team
Thank you for bringing this matter to our attention
Please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards, your unit is received and repaired, will be returned back to the store, and the manager will contact you for collection.We appreciate the trouble that you took to bring this matter to our attention.
Kind regards
The Verimark team