Verimark terrible after sales

Absolutely shocking experience. I purchased a vacuum cleaner less than 3 months ago, and it has already stopped working — despite barely being used. This clearly points to a poor-quality product.

What makes matters worse is the non-existent customer service. I have tried multiple times to contact support via email and have received no response whatsoever. It’s incredibly frustrating to be ignored after spending money on a product that doesn’t even last.

When I approached the store, they flat-out refused to replace the defective unit and insisted on repairing it instead. Why should I accept a repair on something that broke so quickly with minimal use? That’s completely unacceptable.

This has been a terrible experience from start to finish — poor product quality and even worse after-sales service. I would strongly advise others to think twice before buying from here.