1 reviews | Active since Jul 2020
Verimark south Africa biggest ****
6 months ago I was convinced by a verimark employee to purchase a genesis vacuum cleaner he sold us on how long it will last and how strong it is an if there is any problems they will exchange or refund us now the vacuum is falling apart just weak and does not even pull it's not even a year. I take the vacuum back will all it's broken piece and the guy sings another song all he told us was lies he's refusing to exchange it for us tells use they sell all the parts we can go buy it and the vacuum will be sent for a check will take 21 days I just have to deal with it now I lost 2999 rands no vacuum and still have to pay more for the extra parts when or if I get it back verimark teach your employees not to lie to make a sale you cause people a whole lots of waste of money and time never will I trust a verimark employee or product again you guys are sick to talk so sweetly to sell but bucky when your lies get exposed
We’re truly sorry to hear about your experience with your Genesis vacuum cleaner. That’s certainly not the level of service or product performance we want for our customers. We’d like to take a closer look at your case and assist you further. Kindly provide your proof of purchase and product details so we can investigate and see how best to help you. Our aim is to ensure you’re not left without a solution. You may email us at *** or message us directly here so that we can resolve this matter promptly. Kind regards,
The Verimark Team
We’re truly sorry to hear about your experience with your Genesis vacuum cleaner. That’s certainly not the level of service or product performance we want for our customers. We’d like to take a closer look at your case and assist you further. Kindly provide your proof of purchase and product details so we can investigate and see how best to help you. Our aim is to ensure you’re not left without a solution. You may email us at *** or message us directly here so that we can resolve this matter promptly. Kind regards,
The Verimark Team
You do not need to send anything for now—we will follow up on our end using the information you already provided. We will do our best to expedite the process and resolve this for you as quickly as possible. Regards,
The Verimark Team
You do not need to send anything for now—we will follow up on our end using the information you already provided. We will do our best to expedite the process and resolve this for you as quickly as possible. Regards,
The Verimark Team