GW
Gayle W
1 reviews | Active since Dec 2015
02 Dec 2015, 17:10
Verimark- Shelly Beach
Here is my gripe for the day!! VERIMARK in Shelly Beach worst customer service ever!! We make a special trip to go and collect our machine we sent in for repairs and because Rachel is not in today, no one knows the codes or how much to charge us?? Took 20 Minutes to find a parking to be told sorry i cant help you!!!! Shocking!!!!
Helpful (0)
Replies (1)0
Replies (1)
Verimark's replyOfficial
03 Dec 2015, 12:02Hello ***lewallis,
Thank you for bringing this under our attention and please accept our sincere apologies for the inconvenience caused.
As per our telephonic discussion this will be escalated to higher management and actioned accordingly.
As confirmed, your Unit is ready for collection.
Should you require any assistance please do not hesitate to contact us directly on ***.
Kind regards
The Verimark Team
Thank you for bringing this under our attention and please accept our sincere apologies for the inconvenience caused.
As per our telephonic discussion this will be escalated to higher management and actioned accordingly.
As confirmed, your Unit is ready for collection.
Should you require any assistance please do not hesitate to contact us directly on ***.
Kind regards
The Verimark Team
Verimark's reply03 Dec 2015, 12:02
Official
Hello ***lewallis,
Thank you for bringing this under our attention and please accept our sincere apologies for the inconvenience caused.
As per our telephonic discussion this will be escalated to higher management and actioned accordingly.
As confirmed, your Unit is ready for collection.
Should you require any assistance please do not hesitate to contact us directly on ***.
Kind regards
The Verimark Team
Thank you for bringing this under our attention and please accept our sincere apologies for the inconvenience caused.
As per our telephonic discussion this will be escalated to higher management and actioned accordingly.
As confirmed, your Unit is ready for collection.
Should you require any assistance please do not hesitate to contact us directly on ***.
Kind regards
The Verimark Team