VERIMARK, ROTTEN, SHOCKING CPA DODGING

I purchased a Genises vacuum cleaner for R899 from Blue Route mall in Cape Town a few months ago. From the first 10 minutes of using it, I realized how expensive this cheap piece of ******* was. I could vacuum half my little car, and within 5 minutes it was overheating, I would have to switch it off and come back to do the rest of the car a half hour later. I was so furious. Within a few weeks it completely packed up, (no surprises there), I dug out my slip and asked my mother to take it back to Blue Route Mall for a refund for me. Verimark are acutely aware of the **** quality of this vacuum cleaner, it is full up on HelloPeter that your vacuum cleaners are *******. But, you see, you try your luck....the twit at Blue Route mall told my mother he would send it away for repairs. 6 weeks later. We collect the vacuum cleaner, it over heats on the first attempt to vacuum a 2,5m x 3m short pile carpet. Same hogwash. Take the piece of junk back and I tell my mom. This time I ask her to ask for a refund. Verimark is selling defective vacuum cleaners, and you think that consumers must just suck it up? Jody at this branch tells my mother “no”, it must go for repairs again???? I must wait ANOTHER 6 weeks for your ******* to be repaired and that too won’t last.....evident from HelloPeter reports. She calls me from the store, I tell Jody:- "I am not interested, according to law (CPA) you have to refund me, because you cannot repair the vacuum cleaner. He argues with me, Verimark don’t seem to have any respect for the CPA. He tells me he cannot do a refund, he will have to ask his area manager Candice to call me. I told him, “my mother will be another 30 minutes at the bank, she will come past the shop to collect my full refund, get Candice to call me so that this can be arranged”. My mother returns 30 minutes later.....Jody has gone to the bathroom, and continues to hide there for another 20 minutes, how do I know this, well, Candice did not call me, so it’s very likely, that he did not want to face my mother again. South Africans have to know:- You are selling some deffective goods, you refuse to refund the customers after you have already attempted to repair the ****. VERIMARK REFUSE TO REFUND MY MONEY FOR DEFFECTIVE GOODS THEY FAILED TO REPAIR. They are insisting now to do yet another evaluation on the vacuum cleaner, that they know is not going to be repaired ever, and they are just dodging refunding me. SHOCKING, ROTTEN SERVICE, CPA DODGING COMPANY. Lets see how your hold up at the Small Claims Court Michael van Straaten