HN
Huzayfah N
1 reviews | Active since Feb 2021
28 Dec 2024, 16:57
Verimark *******. Remote control car not working less than 48 hours after purchase
Pathetic quality product pathetic store attitude.
Bought a remote control car for R699.00
Used it for less than a day and it stopped working. Refuse to refund or exchange even though it's a clear manufacturing fault.took it back with receipt and original packaging but staff couldn't be bothered. Manager actually had a terrible attitude. Seems like it's company policy to rip customers off
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Verimark's replyOfficial
30 Dec 2024, 07:25Dear Huzayfah Navlakhi ,Thank you for bringing this to our attention. We sincerely regret the inconvenience you experienced.We kindly request you to refer to our toys policy, which outlines the steps for handling concerns related to product faults, exchanges, or refunds. Please don’t hesitate to contact us directly if you need further clarification.Kind regards,
The Verimark Team
The Verimark Team
Verimark's reply30 Dec 2024, 07:25
Official
Dear Huzayfah Navlakhi ,Thank you for bringing this to our attention. We sincerely regret the inconvenience you experienced.We kindly request you to refer to our toys policy, which outlines the steps for handling concerns related to product faults, exchanges, or refunds. Please don’t hesitate to contact us directly if you need further clarification.Kind regards,
The Verimark Team
The Verimark Team