kM
kulani M
1 reviews | Active since Mar 2009
12 Feb 2024, 09:13
Verimark Products are a disapointment
I bought an i-Play Multilingual Laptop for kids on black friday at Game stores, when we opened it the toy is not working, one has to hold on the power button all the time. We opened it on the 11/02/2024, kept it for a birthday gift. so disappointed,one could think that Verimark sells quality than indian shops meanwhile you are just wasting your money. They should sell their toys with batteries that one checks if it is working before paying
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Verimark's replyOfficial
12 Feb 2024, 09:43 Good day Kulani
Thank you for informing us of your disappointing experience with a recent purchase of our one, please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store
https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we can identify and rectify problems and we thank you for taking the time to give us your feedback
Regards
The Verimark team
Thank you for informing us of your disappointing experience with a recent purchase of our one, please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store
https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we can identify and rectify problems and we thank you for taking the time to give us your feedback
Regards
The Verimark team
Verimark's reply12 Feb 2024, 09:43
Official
Good day Kulani
Thank you for informing us of your disappointing experience with a recent purchase of our one, please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store
https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we can identify and rectify problems and we thank you for taking the time to give us your feedback
Regards
The Verimark team
Thank you for informing us of your disappointing experience with a recent purchase of our one, please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store
https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we can identify and rectify problems and we thank you for taking the time to give us your feedback
Regards
The Verimark team