MR
Mahendran R

1 reviews | Active since Mar 2019

27 Dec 2020, 16:27

Verimark poor service

I have purchased the Drifter pro and a week later i purchased 2 twisters. A day later which is today 27/12/2020, they told me its discontinued however theres 2 still in stock at gateway, ive drceided to call gateway verimark, intead i was given the number for game stores, the staff is useless, had me standing for 20min and never came back, so i went to the verimark store itself where the guy did tell me he had 2 in stock, so even tho i drove from Hillcrest itself, i was told thats his demo stock. So now im druving back all the way to Hillcrest with nothing. I will return all products on tuesday as im entiltled to my miney back if im not satisfied

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Replies (1)
Verimark
Verimark's reply28 Dec 2020, 09:11
Official
 

Dear Mahendran


 Thank you for taking the time to bring this to our attention
 this matter will be sent to higher management to investigate, I can assure you this is not the Verimark standard.
 
 Please accept our sincere apologies for the   inconvenience caused.
 
 Kind regards
 The Verimark Team