Verimark parts backup.

Item: Verimark
Rating: 1
Author: Andrew R

I called my local Verimark (Kenilworth Centre) for a spare "transparent canister" for my Genesis Minimax vacuum cleaner. They told me to come in. I went there today and they didn't have the part but assured me they had it on order. However, Johannesburg does not always send the items they order. He could not tell me when I would get a spare part.

Really, this is poor service and a 2.6 rating seems to be well deserved.

Helpful (0)

Replies (2)

Verimark's replyOfficial

15 Jan 2019, 11:21

Dear Andrew

Thank you for taking the time to raise your concern on Hellopeter ,
Our sincere apologies for the inconvenience caused in this regard.

This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.

Kind Regards
Verimark team

Verimark's reply15 Jan 2019, 11:21

Official

Verimark's replyOfficial

15 Jan 2019, 16:01

Dear Andrew

Kindly refer to our telecon l correspondence for further assistance,

Please accept our sincere apologies for any inconvenience caused.

Should you require any further assistance please do not hesitate to contact us directly this on ***

Kind regards

Verimark Team

Verimark's reply15 Jan 2019, 16:01

Official