NS
Nompumelelo S

1 reviews | Active since Mar 2015

17 Mar 2015, 08:11

verimark owes me.

My mother bought a Genesis vacuum cleaner from Verimark Wonderpark ( it is closer to home ) & gave it to me. I obviously didn't want it, I returned it to Verimark Menlyn ( which is closer to where I live, Arcadia ). <br> <br> Upon telling the sales people I wanted to return the vacuum machine, they groaned, made remarks about customers returning products \a problem"and they'd lose their wages if they accept the product"

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Replies (1)
Verimark
Verimark's reply17 Mar 2015, 10:53
Official
Hello uNompumelelo,

Thank you for taking our call earlier today; it was an absolute pleasure talking to you.

Our sincere apologies for the inconvenience experienced. The banking details supp**** to our finance department was not a very clear copy and one number was incorrectly entered.

The refund will be resubmitted for payment today and should reflect within the next two to three days.

Thank you,

Verimark Team