FJ
Fatigah J
1 reviews | Active since Aug 2020
01 Aug 2020, 11:48
Verimark Online Shopping
On Wednesday 29 July 2020 I have made an online purchase.
The money was deducted from my account. There was no tracking to see how far my order would be.
When I called in, they sent me from 1 person to another until to a line that was just ringing, having to leave a voicemail. All I wanted was an answer to a simple question :-" When will my order arrive?"
I called in again and was told numerous times by the Verimark staff that the reference number I gave, the order is not reflecting.
Called in again to the receptionist who had someone called me back.
Long story short. I would suggest NOT TO BUY ONLINE! Not only is their system of online shopping horrible but their service aswell. You will think because of the pandemic the easier and safest way to go is via online. Its not. Going into the store would save you from so much bad unorganized service. The lady asked if the money was deducted from my account & said it's still busy processing. Horrible service.
Helpful (0)
Replies (1)0
Replies (1)
Verimark's replyOfficial
01 Aug 2020, 15:43Good day
Please note that the online ordering is automated and therefore does not generate an email or phone call regarding orders placed.
The below is the information that you are asked to accept prior to placing an order on our site.
Thank you for your order and payment. Please see the below regarding delivery via Dawn Wing couriers. If you have not received your shipment after 7 working days, please contact us. Deliveries or specific instructions can also be communicated to *** or ***.or their website. Please however note your new order/tracking number is VM10000**** AFTER 48 HOURS of placing your order. (this is only counting working days and not weekend or public holidays)
Orders are processed Monday to Friday 8-2 and all orders outside of these hours will be processed on the next working day. Please contact us directly for any orders placed telephonically as they generate a different order number.
Delivery
We will not be held liable for any loss, claims, theft or damage of whatsoever nature, to any person, arising from the delivery process and/or from the delivery of a product and/or the failure to deliver a product.
Please note that delivery estimates are not guaranteed delivery times and should not be re**** upon as such. The delivery period for different products may vary depending on the type of product and the availability of the product. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable. We will not be liable for any loss or damages you may suffer if the product is not delivered within the estimated delivery times specified above.
Any product that you purchase from Verimark.co.za will only be delivered to a physical address chosen by you on your purchase of the product. The physical address chosen by you must be within the borders of the Republic of South Africa. We do not deliver to all areas in the Republic of South Africa and these areas are designated as restricted areas. We will inform you telephonically should your physical address fall in a restricted area.
We will not be held responsible or liable for any loss, damage or theft of the product in the event that you have provided Verimark with your home physical address and you have given authorisation to a domestic worker and/or security officer to accept of the product. Delivery will be completed within approximately 3-7 working days.
Online orders can be tracked by clicking on your order online under:
If you have any further queries or require any further information or assistance – please do not hesitate to contact us directly on ***.
Thank you
Please note that the online ordering is automated and therefore does not generate an email or phone call regarding orders placed.
The below is the information that you are asked to accept prior to placing an order on our site.
Thank you for your order and payment. Please see the below regarding delivery via Dawn Wing couriers. If you have not received your shipment after 7 working days, please contact us. Deliveries or specific instructions can also be communicated to *** or ***.or their website. Please however note your new order/tracking number is VM10000**** AFTER 48 HOURS of placing your order. (this is only counting working days and not weekend or public holidays)
Orders are processed Monday to Friday 8-2 and all orders outside of these hours will be processed on the next working day. Please contact us directly for any orders placed telephonically as they generate a different order number.
Delivery
We will not be held liable for any loss, claims, theft or damage of whatsoever nature, to any person, arising from the delivery process and/or from the delivery of a product and/or the failure to deliver a product.
Please note that delivery estimates are not guaranteed delivery times and should not be re**** upon as such. The delivery period for different products may vary depending on the type of product and the availability of the product. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable. We will not be liable for any loss or damages you may suffer if the product is not delivered within the estimated delivery times specified above.
Any product that you purchase from Verimark.co.za will only be delivered to a physical address chosen by you on your purchase of the product. The physical address chosen by you must be within the borders of the Republic of South Africa. We do not deliver to all areas in the Republic of South Africa and these areas are designated as restricted areas. We will inform you telephonically should your physical address fall in a restricted area.
We will not be held responsible or liable for any loss, damage or theft of the product in the event that you have provided Verimark with your home physical address and you have given authorisation to a domestic worker and/or security officer to accept of the product. Delivery will be completed within approximately 3-7 working days.
Online orders can be tracked by clicking on your order online under:
If you have any further queries or require any further information or assistance – please do not hesitate to contact us directly on ***.
Thank you
Verimark's reply01 Aug 2020, 15:43
Official
Good day
Please note that the online ordering is automated and therefore does not generate an email or phone call regarding orders placed.
The below is the information that you are asked to accept prior to placing an order on our site.
Thank you for your order and payment. Please see the below regarding delivery via Dawn Wing couriers. If you have not received your shipment after 7 working days, please contact us. Deliveries or specific instructions can also be communicated to *** or ***.or their website. Please however note your new order/tracking number is VM10000**** AFTER 48 HOURS of placing your order. (this is only counting working days and not weekend or public holidays)
Orders are processed Monday to Friday 8-2 and all orders outside of these hours will be processed on the next working day. Please contact us directly for any orders placed telephonically as they generate a different order number.
Delivery
We will not be held liable for any loss, claims, theft or damage of whatsoever nature, to any person, arising from the delivery process and/or from the delivery of a product and/or the failure to deliver a product.
Please note that delivery estimates are not guaranteed delivery times and should not be re**** upon as such. The delivery period for different products may vary depending on the type of product and the availability of the product. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable. We will not be liable for any loss or damages you may suffer if the product is not delivered within the estimated delivery times specified above.
Any product that you purchase from Verimark.co.za will only be delivered to a physical address chosen by you on your purchase of the product. The physical address chosen by you must be within the borders of the Republic of South Africa. We do not deliver to all areas in the Republic of South Africa and these areas are designated as restricted areas. We will inform you telephonically should your physical address fall in a restricted area.
We will not be held responsible or liable for any loss, damage or theft of the product in the event that you have provided Verimark with your home physical address and you have given authorisation to a domestic worker and/or security officer to accept of the product. Delivery will be completed within approximately 3-7 working days.
Online orders can be tracked by clicking on your order online under:
If you have any further queries or require any further information or assistance – please do not hesitate to contact us directly on ***.
Thank you
Please note that the online ordering is automated and therefore does not generate an email or phone call regarding orders placed.
The below is the information that you are asked to accept prior to placing an order on our site.
Thank you for your order and payment. Please see the below regarding delivery via Dawn Wing couriers. If you have not received your shipment after 7 working days, please contact us. Deliveries or specific instructions can also be communicated to *** or ***.or their website. Please however note your new order/tracking number is VM10000**** AFTER 48 HOURS of placing your order. (this is only counting working days and not weekend or public holidays)
Orders are processed Monday to Friday 8-2 and all orders outside of these hours will be processed on the next working day. Please contact us directly for any orders placed telephonically as they generate a different order number.
Delivery
We will not be held liable for any loss, claims, theft or damage of whatsoever nature, to any person, arising from the delivery process and/or from the delivery of a product and/or the failure to deliver a product.
Please note that delivery estimates are not guaranteed delivery times and should not be re**** upon as such. The delivery period for different products may vary depending on the type of product and the availability of the product. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable. We will not be liable for any loss or damages you may suffer if the product is not delivered within the estimated delivery times specified above.
Any product that you purchase from Verimark.co.za will only be delivered to a physical address chosen by you on your purchase of the product. The physical address chosen by you must be within the borders of the Republic of South Africa. We do not deliver to all areas in the Republic of South Africa and these areas are designated as restricted areas. We will inform you telephonically should your physical address fall in a restricted area.
We will not be held responsible or liable for any loss, damage or theft of the product in the event that you have provided Verimark with your home physical address and you have given authorisation to a domestic worker and/or security officer to accept of the product. Delivery will be completed within approximately 3-7 working days.
Online orders can be tracked by clicking on your order online under:
If you have any further queries or require any further information or assistance – please do not hesitate to contact us directly on ***.
Thank you