Verimark online good service
This review is a little overdue. I go back to the days where the big green machine was the beast of vacuums. So when my electrolux failed, I researched the found the max 1800w. The genesis was great for couple days then suction lacked. I mailed in and response from Verimark was vague and lacking. Anyway, unit was returned and after much more reading the Duravac pro was purchased. Now look I realise its a vacuum but my personal expectations are perhaps a little high as regards finish. So my review via game was abit harsh. After using the unit multiple times my opinion has not changed about the look of the unit, rather it's operation and that of Verimark online. I am not a "normal" housewife....rather a guy with disability who subsequently took on the housewife role.....so my expectations from vacuums I suppose are different. The machine is very plastic and pipes are very rigid. The foot is 1000% times better than on other models. I am not convinced the unit runs at around 24 to 26kpa suction, I would place it around 23kpa. However upon an inquiry to Verimark online, this time I encountered a gent called Darryl. Everything was done via mail so not one spoken word. But, he delivered on his commitment, and his service went above and beyond. So Verimark, if not for him, this unit too would have been returned. Now many are shaking their heads thinking Dude this is a vacuum. Yes, however my movements result in the need to have high suction power vacuums, easy maneuverability and most importantly.....filters and cleaning. What has also become extremely important is run time.....something not listed. But I digress, Darryl thank you your efforts are highly appreciated. Verimark, the machine works and is quite effective (not nicely finished and extremely plastic but effective) so hopefully this makes up for abit of my vent on Game review.
Thank you for bringing your concern to our attention.
Please accept our sincerest apologies for the inconvenience caused.
We are happy that your matter has been resolved.
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Kind regards,
Verimark Team
Thank you for bringing your concern to our attention.
Please accept our sincerest apologies for the inconvenience caused.
We are happy that your matter has been resolved.
Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark Team
