LB
Leoni B
1 reviews | Active since Apr 2022
02 Mar 2024, 12:12
Verimark. No returns. Expensive BAD product.
Very quick response to my previous rating. A pity they did not read it. I HAVE the CREDIT CARD purchase slip NOT the Makro invoice you are asking.
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Replies (2)
Verimark's replyOfficial
04 Mar 2024, 06:54Verimark's reply04 Mar 2024, 06:54
Official
Verimark's replyOfficial
04 Mar 2024, 07:12 Dear Leoni
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused. Please take the complete unit and we will book the unit in for assessment/ repair in Makro they will assist with the reprint of Makro invoice We will revert to you with feedback once the unit is received.
Please see below as per perusal
· Outside the first 6 months from the purchase date but within the guarantee period
o Receipt is required for proof of guarantee
o Technical assessment to be done.
The customer only has the option of Repair.
o The repair will be guaranteed for three months, which will run concurrent to the original guarantee. (Will not add three months to the original guarantee)
o In the case where the repair fails and the unit is returned within three months from the original repair, the unit must be repaired again with another three-month guarantee, also to run concurrently.
Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist.
Kind regards,
Verimark Team
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused. Please take the complete unit and we will book the unit in for assessment/ repair in Makro they will assist with the reprint of Makro invoice We will revert to you with feedback once the unit is received.
Please see below as per perusal
· Outside the first 6 months from the purchase date but within the guarantee period
o Receipt is required for proof of guarantee
o Technical assessment to be done.
The customer only has the option of Repair.
o The repair will be guaranteed for three months, which will run concurrent to the original guarantee. (Will not add three months to the original guarantee)
o In the case where the repair fails and the unit is returned within three months from the original repair, the unit must be repaired again with another three-month guarantee, also to run concurrently.
Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist.
Kind regards,
Verimark Team
Verimark's reply04 Mar 2024, 07:12
Official
Dear Leoni
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused. Please take the complete unit and we will book the unit in for assessment/ repair in Makro they will assist with the reprint of Makro invoice We will revert to you with feedback once the unit is received.
Please see below as per perusal
· Outside the first 6 months from the purchase date but within the guarantee period
o Receipt is required for proof of guarantee
o Technical assessment to be done.
The customer only has the option of Repair.
o The repair will be guaranteed for three months, which will run concurrent to the original guarantee. (Will not add three months to the original guarantee)
o In the case where the repair fails and the unit is returned within three months from the original repair, the unit must be repaired again with another three-month guarantee, also to run concurrently.
Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist.
Kind regards,
Verimark Team
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused. Please take the complete unit and we will book the unit in for assessment/ repair in Makro they will assist with the reprint of Makro invoice We will revert to you with feedback once the unit is received.
Please see below as per perusal
· Outside the first 6 months from the purchase date but within the guarantee period
o Receipt is required for proof of guarantee
o Technical assessment to be done.
The customer only has the option of Repair.
o The repair will be guaranteed for three months, which will run concurrent to the original guarantee. (Will not add three months to the original guarantee)
o In the case where the repair fails and the unit is returned within three months from the original repair, the unit must be repaired again with another three-month guarantee, also to run concurrently.
Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist.
Kind regards,
Verimark Team