VERIMARK IN GREENSTONE DO NOT CARE ABOUT CUSTOMER ALL THEY CARE ABOUT IS WHEN WE SPEND OUR MONEY BUYING THEIR PRODUCT

Verimark really do not care about us as customer. I've had an accident on July of wich I've been hospitalized since July and only to be discharged now. Before Ive I been involved in an accident I've took my GENESIS vacuum cleaner for repair of wich I have to pay R100. The store have been trying to call me since then with no success. A week ago they call me and the guy who said he's the manager at Greenstone Verimark told me that if I do not come to collect my Vacuum cleaner this week all that he will do is to send bck the Vacuum cleaner and I will find it not fixed. I've ask to keep it until next week as I've just cme bck from hospital it will be difficult for me to cme this week and all his respond was IF YOU DO NOT CME THIS WEEK AM SENDING YOUR VACUUM CLEANER BACK AND IT WILL CME BCK NOT FIXED. Why you guys from VERIMARK do not have sympathy?? All you care about is when we spend money to ur store