Verimark how about you try going the extra mile

While understanding the concerns around theft, knock offs etc, there should be backups in place. My husband bought a floorwiz pro mop & brush 15th Feb and remembering some days later he brought it into the house. Upon unwrapping I noticed and read I could register my guarantee. Well apparently, this is impossible if you don't have the original purchase slip (the mop was bought with various other items from PicknPay Towers Boksburg) and the slip has since vanished into the great unknown, so now I have a mop that wasn't cheap that I am unable to register, despite having a serial number (which surely can be traced to a particular store and further traced to date sold). I am once again not surprised by utter lack of service in this country and complete unwillingness to even bother to assist or try and assist a customer.