Verimark Hidro Vac plus 1600Watt

Good day  Chris   Thank you for informing us of your disappointing experience with the recent purchase of one of our product  Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details: 

• What  is  the  repair  number 

• When  did   you hand in your  Genesis  Hydrovac  Plus  for  repairs

•  What    date   did   you  purchase  your  unit 

• Do you  still  have  the  proof of  purchase

 Await your response herein in order to assist you accordingly. Kind regardsVerimark team