Verimark - Gorilla Hose POOR PRODUCT QUALITY and POOR CUSTOMER SUPPORT

The Golrilla Extended Hose is such a poor product and is being over promised on TV. I have had two Gorilla Hoses in the last year and both of them had punctured from normal use. Poor product and poor service from Verimark.

My first hose was bought in 2017, it punctured in six months and I had thrown away the slip as it was advertised as unbreakable!! To my dismay Verimark could not replace the hose so I ended up buying another one in March 2018 - this one same story punctured a while ago. This time I kept the box, the slip and returned it 3 weeks ago to Clearwater Mall store. I was informed they will send it to Verimark.

3 Weeks later, got a call this morning from Verimark - the hose is irreparable and I have to pay for an extended warranty to amount of R359.99. What a joke!!!!

I did not even pay that much for the thing when I bought it - what about the false advertising.

I will never ever buy another product from Verimark - they have no backing for their own products and false advertising is ripping of so many customers.

Shame on you Verimar****