MK
Michaela Krüger

1 reviews | Active since Mar 2026

27 Mar 2026, 16:58

Verimark Genesis Turbovac - Worst product I’ve ever purchased.

If I could give less that 1 star I would. Purchased the Verimark Turbovac BLDC and will honestly never purchase another product again. The vacuum cleaner has 3 settings, the first two do not have enough suction power to even get the dirt into dust compartment. Not to mention that it gets clogged incredibly easily. The final setting is the only setting you’re able to get some function out of and unfortunately, the battery overheats after less than a minute of use (it’s been timed). The vacuum cleaner is literally only useful for straight dust and baking soda, any more than that is too much for it to handle, coupling that with the fact that it takes literally hours to charge and mere minutes to run out of battery, I can honestly say that there’s no worse regret in buying a product ever than this vacuum. Was sold to me as a cheaper version of a Dyson and every day I regret not just saving for one instead. The product is cheaply made, for the price of a fairly premium vacuum cleaner, not to mention I’m not even able to upload a review of it on the actual verimark website about it nor the third party store I purchased it from. For the price I paid, I would have rather bought a cheaper vacuum cleaner, and if it broke so be it. This is the worst vacuum cleaner ever made.

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Replies (1)
Verimark
Verimark's reply30 Mar 2026, 07:18
Official
Hi Michaela, 
Thank you for your feedback. 
We are very sorry to hear about your experience with the Genesis Turbovac. This is not the performance or quality we aim to provide, and we understand your frustration. 
We would like to assist you in resolving this matter. Could you please provide us with the following details: 
  •  Date of purchase 
  •  Which store do you purchase from 
  •  If you still have your proof of purchase 
Please also note that we have a 15-day money-back or exchange policy. After this period, the product is covered by a 2-year warranty, and we can assist with repairs if needed. 
Once we have this information, we will be able to assist you further. 
Kind regards,
The Verimark Team