DJvr
Desiree Janse van rensburg

1 reviews | Active since Jul 2018

29 Dec 2024, 12:56

Verimark

Verimark is the worst dealing I have ever experienced, they are so *********** their stories change everytime I phone. Remember one thing is that without customers you won't have a job.!!! My machine I took in to be serviced was told turn around time is 3-6 weeks my machine stood in their store for 4 weeks before getting couried off to George, after many costly calls and ***********cy from them I get told I must pay extra for courier service so they can get it here faster like hell no!!!

They need to jack up or else their stores are going to close down.

The lies and service really sucks. We also ordered a pipe for the machine was told by them 3-6 weeks upon odering, after 6 weeks we go into verimark they say it was not on order I tell the lady you gave me the book to write my name on she says oh I see we must have over looked.

We then order a bucket a few months later for the machine, I phone the lady she says oh nothing has been ordered. Come on what the hell. What is the point in buying from verimark it's continuous problems and stories with them so many people are complaining how do they run a business are their higher seperier aware of what's going on in their stores?

Most of the times their phones just ring or someone answers and that specific staff is out shopping in the mall. Could I come work and earn a salary not doing anything at verimark. Wake up to the higher superior and go suprise them go look what's happening in your stores.

East London verimark stop with the nonsense and provide service to your customers remember the Custer is always right!!!

Very disappointed custsrmer in fact I would like my money back keep your machine because your service sucks.

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Replies (1)
Verimark
Verimark's reply30 Dec 2024, 07:20
Official
Dear  Desiree Janse van rensburg ,Thank you for reaching out and sharing your experience. We are truly sorry to hear about the inconvenience caused and understand your frustration.To assist you better, could you please let us know which vacuum cleaner model you have? This will help us address the issue more effectively.We value your feedback and will do our best to improve our service.Kind regards,
The Verimark Team