1 reviews | Active since Dec 2016
Verimark Bastille
<p>Ive bought a set of pots.Thermometers stopped functioning after first use even though temperature of stove never went above thermometer green bar.After a year or 2 i *****ed the knob of the lid on after washing it and the bolt came off. Wanting to take it in because they say they have a lifetime manufacturing warranty on the product and they are the only guys that sell the brand, they still tell me i need a slip for proof of purchase or else i have to pay for the so called lifetime manufacturing gaurentee.How long is their lifetime and who else sells this stuff!?</p>
Dear Werner Lessingh.
Thank you for taking the time to raise your concern on Hellopeter.
Our sincere apologies for the inconvenience caused,
We have tried to make contact with you on the telephone numbers supp**** but unfortunately could not reach you.
As per our email correspondence , kindly take your Bastille lid to our verimark direct store in Vaal Mall, we will make arrangement with the store to have your lid sent to Verimark Head office for a technical assessment and provide you with feedback.
Kind Regards,
Verimark team.
Best regards,
Dear Werner Lessingh.
Thank you for taking the time to raise your concern on Hellopeter.
Our sincere apologies for the inconvenience caused,
We have tried to make contact with you on the telephone numbers supp**** but unfortunately could not reach you.
As per our email correspondence , kindly take your Bastille lid to our verimark direct store in Vaal Mall, we will make arrangement with the store to have your lid sent to Verimark Head office for a technical assessment and provide you with feedback.
Kind Regards,
Verimark team.
Best regards,