MI
MELISSA I
1 reviews | Active since Jun 2020
17 Jul 2021, 19:46
Vac-U-Suck
I bought the Vac-U-Pac thinking it's this amazing product. Finally got to use the product, packed the vacuumed items away and it seem like the air is just getting in the bag again. AND YES, I have sealed it correctly. I would not recommend this product at all.
Helpful (0)
Replies (1)0
Replies (1)
Verimark's replyOfficial
19 Jul 2021, 08:05 Dear MelissaThank you for informing us of your disappointing experience with a recent purchase of our product , please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards. Please provide us with the below :
When did you buy the product
Do you have the proof of purchase Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units? We appreciate the trouble you went to bring this matter to our attention. Through your feedback we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia. If you require further information or assistance, please do not hesitate to contact us directly on ***
Kind regards
Verimark team
When did you buy the product
Do you have the proof of purchase Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units? We appreciate the trouble you went to bring this matter to our attention. Through your feedback we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia. If you require further information or assistance, please do not hesitate to contact us directly on ***
Kind regards
Verimark team
Best regards,
Verimark's reply19 Jul 2021, 08:05
Official
Dear MelissaThank you for informing us of your disappointing experience with a recent purchase of our product , please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards. Please provide us with the below :
When did you buy the product
Do you have the proof of purchase Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units? We appreciate the trouble you went to bring this matter to our attention. Through your feedback we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia. If you require further information or assistance, please do not hesitate to contact us directly on ***
Kind regards
Verimark team
When did you buy the product
Do you have the proof of purchase Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units? We appreciate the trouble you went to bring this matter to our attention. Through your feedback we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia. If you require further information or assistance, please do not hesitate to contact us directly on ***
Kind regards
Verimark team
Best regards,