DS
Don S

1 reviews | Active since Apr 2021

17 Jul 2023, 15:07

Useless brand

Anything with a verimark logo is a waste of money, their products are all disposable, I'm on my 3rd Steam cleaner now, the latest one lasting a month, I can't even get my money back, now I'm gonna be on my 4th one! I should of just paid a bit extra and got myself KARCHER the first time! Verimark is a useless brand, I will never buy anything verimark again!

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Replies (2)
Verimark
Verimark's reply25 Jul 2023, 08:55
Official
Dear  Don 
Thank you for informing us of your disappointing experience with a recent purchase of our steamer,   please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards. 

Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item.  It would be easier if you could book it at a Verimark store . https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator. 
We appreciate the trouble you went to bring this matter to our attention.  Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. 

If you require further information to hesitate to contact us directly
Kind regards
The Verimark team