ME
Muhammad E
1 reviews | Active since Nov 2025
14 Nov 2025, 16:55
Useless
The lady at the counter is extremely rude and when I asked for the manager she said 2 weeks the manager is on leave she refused to give her name or the managers name they sold us a broken steam mop the lady did the wrong thing ams they did not process the refund after speaking to the manager the manager said it would be resolved 2 weeks later still nothing they keep playing the blame game between head office and the glen shopping center worst service and most useless products
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Replies (2)
Verimark's replyOfficial
17 Nov 2025, 07:26Good day Muhammad,
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you had at our Glen Shopping Centre store and for the inconvenience caused regarding your steam mop and refund. Please rest assured that we are currently investigating this issue with both the store and our head office team. We will revert to you with feedback and a resolution as soon as possible. Thank you for your patience and for allowing us to address this. Kind regards,
The Verimark team
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you had at our Glen Shopping Centre store and for the inconvenience caused regarding your steam mop and refund. Please rest assured that we are currently investigating this issue with both the store and our head office team. We will revert to you with feedback and a resolution as soon as possible. Thank you for your patience and for allowing us to address this. Kind regards,
The Verimark team
Verimark's reply17 Nov 2025, 07:26
Official
Good day Muhammad,
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you had at our Glen Shopping Centre store and for the inconvenience caused regarding your steam mop and refund. Please rest assured that we are currently investigating this issue with both the store and our head office team. We will revert to you with feedback and a resolution as soon as possible. Thank you for your patience and for allowing us to address this. Kind regards,
The Verimark team
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you had at our Glen Shopping Centre store and for the inconvenience caused regarding your steam mop and refund. Please rest assured that we are currently investigating this issue with both the store and our head office team. We will revert to you with feedback and a resolution as soon as possible. Thank you for your patience and for allowing us to address this. Kind regards,
The Verimark team
Verimark's replyOfficial
17 Nov 2025, 11:53Good day Muhammad,We would like to inform you that a float payment was processed on 8 November 2025, and the amount deducted has been fully paid.We apologise again for the inconvenience you experienced and appreciate your patience while we resolved this matter. Should you have any further concerns, please feel free to contact us.Kind regards,
The Verimark Team
The Verimark Team
Verimark's reply17 Nov 2025, 11:53
Official
Good day Muhammad,We would like to inform you that a float payment was processed on 8 November 2025, and the amount deducted has been fully paid.We apologise again for the inconvenience you experienced and appreciate your patience while we resolved this matter. Should you have any further concerns, please feel free to contact us.Kind regards,
The Verimark Team
The Verimark Team