UNSATISFIED VERIMARK CUSTOMER, INCLUDING THEIR HEAD OFFICE CUSTOMER SERVICE

Jet steamer (old model) went in for a water leak underneath & insufficient pressure through the hose (Jan) by the time in went in x4 times to resolve this, and every time it came back the problem was worse. Now it was returned (May) not working at all, as the thermostat has now come back not working at all, hose and connection to hose missing. The R300 was refunded as they could not fix the leak. this is totally unacceptable to send a device in that was working (minus the water leak and Hose pressure) and the finally returned broken altogether.

We would now like Verimark to compensate us with a replacement, or we will be taking this matter further for shocking service and customer service after 2 phone calls to your offices and no one has the common decency to come back to me.