1 reviews | Active since Jul 2013
Unhappy daughter
Lat year I bought my 2 daughters each an iplay doll, they were just released then and the Makro I bought it from only had 2 in stock. As it was christmas presents we never opened them, just wrapped them before the kids could see it. Opening them on christmas day one of the dolls were faulty and we do not have a Makro in town, the closest makro to us is 260km away. I phoned Makro repeatedly they were unable to assist me, i tried reaching verimark with no success, christmas are in front of us again and I get furious thinking how I just threw R500 away. I have sent e-mails to makro but never got any answer. Will definitely think twice before purchasing a verimark toy again. I can not drive 520km just to exchange a doll.
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
Kindly refer to our email correspondence for further assistance,
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Kind regards
Verimark Team
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
Kindly refer to our email correspondence for further assistance,
Should you require any further assistance please do not hesitate to contact us directly this on ***
Kind regards
Verimark Team