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Phindile M
1 reviews | Active since Oct 2017
25 Nov 2024, 15:27
UNHAPPY CUSTOMER
I sent a horse pipe for repairs on the 1st of September 2024, it is the 25th of November 2024 the horse pipe is not back.
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Replies (2)
Verimark's replyOfficial
25 Nov 2024, 15:43Dear Phindile,We sincerely apologize for the delay with your horse pipe repair. This is not the level of service we aim to provide, and we deeply regret the inconvenience caused.We are investigating the issue and will provide you with an update as soon as possible. Please feel free to contact us directly on ***for more information.Thank you for bringing this to our attention.Kind regards,
The Verimark team
The Verimark team
Verimark's reply25 Nov 2024, 15:43
Official
Dear Phindile,We sincerely apologize for the delay with your horse pipe repair. This is not the level of service we aim to provide, and we deeply regret the inconvenience caused.We are investigating the issue and will provide you with an update as soon as possible. Please feel free to contact us directly on ***for more information.Thank you for bringing this to our attention.Kind regards,
The Verimark team
The Verimark team
Verimark's replyOfficial
26 Nov 2024, 15:49Good Day Phindile,Thank you for being so patient. Please note that your Gorilla Hose has been dispatched and is currently with our couriers. It will be delivered to the store by the end of the week.We apologize for any inconvenience caused.Regards,
The Verimark Team
The Verimark Team
Verimark's reply26 Nov 2024, 15:49
Official
Good Day Phindile,Thank you for being so patient. Please note that your Gorilla Hose has been dispatched and is currently with our couriers. It will be delivered to the store by the end of the week.We apologize for any inconvenience caused.Regards,
The Verimark Team
The Verimark Team