TWISTA ELECTRA NOT WORKING

I have bought a Verimark Twista Electra. I have hardly used it, when the blade stopped chopping.

I took it back to Pick n Pay Princess crossing. I took the blade and other accessories with, but was told by the Verimark employee to take the blade and accessories home and only to leave the container.

After about 3 weeks I was phoned by an employee of Vermimark head office, stating that they have tested the Twista and found nothing wrong. When I asked if they have tested it with the blade, I was told that they did not, due to the fact that I did not send the blade with. I told her that I did in fact want to send it with but was told by the Verimark employee not to.

The lady at Verimark head office then told me that they would test it again with a blade. After about another week, I was phoned by Pick n Pay and told that I must come to fetch the Twista.

I tested it, AND IT STILL IS NOT CHOPPING!!!!!

Verimark can you please sort this out, as it is costing me a lot of money driving up and down from my house to Pick n Pay to try and get the Twista to work.