Terrible After Sales Service

Please don't bore me with your lame automated response, the same response given to a number of other complaints on this platform. The countless negative reviews on this platform only verify that buying any product from you is a huge mistake.

Just send me the spare parts which I ordered 2 months ago and get your house in order.

Send me the e-mail address of the management member attending to this mess so that I can foraward the fruitless correspondence I wasted my time on thus far!

He is the one who not only takes his time to respond to my complaints and queries, but he also doesn't make a concerted effort to solve it! He also deems it appropriate to excuse and accept your Namibian Agent, Danie Swanepoel, blatantly ignoring my follow up messages after he assured me on 18.01.22 that I would receive the spare part within 2 weeks. More than 2 months after placing an order for a spar part have I still not received it!
I finally managed to arrange with Daryl Lawrence to send the spare part to an address in Cape Town where my daughter will be staying for the week. Paid for it and hope that it will also be delivered.
Never again will I purchase any Verimark products and I will make sure that everyone in Namibia knows about the poor quality products and complete and utterly inadequate aftersales service!