UT
Unathi T
1 reviews | Active since Sept 2011
19 Apr 2024, 06:31
Stay away from verimark. Its a ****
Stay away from verimark. I bought a genesis iron at wonderpark Pretoria. The iron has always been giving us problems. I returned it 4 times already. What they won't do is to refund you even if they can't solve the problem. On the 18th of April 2024 I went to collect the iron once more, after 20 days of them repairing it. Only to find out that it came back with another fault. I now need to return it and wait for another 20 days. What they won't do is to refund me.
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Replies (2)
Verimark's replyOfficial
19 Apr 2024, 06:51Verimark's reply19 Apr 2024, 06:51
Official
Verimark's replyOfficial
19 Apr 2024, 11:39Dear Unathi
Thank you for reaching out to us about your recent purchase. We apologize for any inconvenience you may have experienced.
Your feedback is valuable to us as it helps us ensure that our products meet your expectations. We aim to provide high-quality products and appreciate your honest feedback.
We have forwarded your concern to our management team and approved a refund for you. Please return the complete unit to the store with all the necessary documents to receive your credit.
If you have any further questions, please feel free to contact us.
Best regards,
The Verimark Team
Thank you for reaching out to us about your recent purchase. We apologize for any inconvenience you may have experienced.
Your feedback is valuable to us as it helps us ensure that our products meet your expectations. We aim to provide high-quality products and appreciate your honest feedback.
We have forwarded your concern to our management team and approved a refund for you. Please return the complete unit to the store with all the necessary documents to receive your credit.
If you have any further questions, please feel free to contact us.
Best regards,
The Verimark Team
Verimark's reply19 Apr 2024, 11:39
Official
Dear Unathi
Thank you for reaching out to us about your recent purchase. We apologize for any inconvenience you may have experienced.
Your feedback is valuable to us as it helps us ensure that our products meet your expectations. We aim to provide high-quality products and appreciate your honest feedback.
We have forwarded your concern to our management team and approved a refund for you. Please return the complete unit to the store with all the necessary documents to receive your credit.
If you have any further questions, please feel free to contact us.
Best regards,
The Verimark Team
Thank you for reaching out to us about your recent purchase. We apologize for any inconvenience you may have experienced.
Your feedback is valuable to us as it helps us ensure that our products meet your expectations. We aim to provide high-quality products and appreciate your honest feedback.
We have forwarded your concern to our management team and approved a refund for you. Please return the complete unit to the store with all the necessary documents to receive your credit.
If you have any further questions, please feel free to contact us.
Best regards,
The Verimark Team