Staff unwilling to assist

<p>I brought a from Verimark a Genesis Steam Iron in December 2015 whch about two weeks ago stopped steaming, after a while it was replaced, i have had the replacement for two weeks and that has broken too i went to the verimark store in the Greenstone mall where i requested that they refund me what i paid for the iron which they said they could not do. They would have to take it to be repaired I have also been told that the product had been discontinued. </p>