shocking experience
<p>On 13th Sept I bought a cleaning mop when I use that mop the following day it broke, then I returned it only that thier horrible sales lady was rude telling me I broke the mop deliberately an I must never buy anything again at verimak she was rude, unprofessional an yelling at me, </p>
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Replies (2)
Verimark's replyOfficial
15 Sept 2016, 11:51Dear Lenty
Thank you for brining this to our attention.
Firstly, I would like to apologise sincerely for the service you experienced. I can assure you this is not the Verimark Standard.
This will be escalated to higher management for investigation and we will take the necessary action internally.
I truly hope we will be able to restore your trust in our product, brand and service.
Regards
Verimark
Best regards,
Verimark's reply15 Sept 2016, 11:51
Official
Dear Lenty
Thank you for brining this to our attention.
Firstly, I would like to apologise sincerely for the service you experienced. I can assure you this is not the Verimark Standard.
This will be escalated to higher management for investigation and we will take the necessary action internally.
I truly hope we will be able to restore your trust in our product, brand and service.
Regards
Verimark
Best regards,
Verimark's replyOfficial
15 Sept 2016, 11:52Dear Lenty
Thank you for brining this to our attention.
Firstly, I would like to apologise sincerely for the service you experienced. I can assure you this is not the Verimark standard.
This will be escalated to higher management for investigation and we will take the necessary action internally.
I truly hope we will be able to restore your trust in our product, brand and service.
Regards
Verimark
Best regards,
Verimark's reply15 Sept 2016, 11:52
Official
Dear Lenty
Thank you for brining this to our attention.
Firstly, I would like to apologise sincerely for the service you experienced. I can assure you this is not the Verimark standard.
This will be escalated to higher management for investigation and we will take the necessary action internally.
I truly hope we will be able to restore your trust in our product, brand and service.
Regards
Verimark
Best regards,