CB
Charlene B
1 reviews | Active since Feb 2018
28 Oct 2024, 10:27
Rude service from Staff member
I bought the floorwizz mop online from Verimark, I phoned customer care who said I can take it back for a refund to any store. On 26/10/2024, I had the worst experience with a staff Member at the SOMERSET MALL Verimark shop. Linda the sales lady was rude, and spoke to us if we were bothering her.If this is the service you get from Verimark stores, I would rather not shop there.
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Verimark's replyOfficial
28 Oct 2024, 10:58 Good day Charlene Booyens
Our sincere apologies for the experience in our Somerset Verimark Store. At Verimark customer satisfaction is something that we take very seriously and would never compromise under any circumstance, Verimark does not support this type of behavior under any circumstances. We have launched a full internal investigation to find out exactly what transpired and will attend to this with the seriousness it deserves
Should you require any further assistance please do not hesitate to contact us directly at ***
Kind regards
The Verimark team
Our sincere apologies for the experience in our Somerset Verimark Store. At Verimark customer satisfaction is something that we take very seriously and would never compromise under any circumstance, Verimark does not support this type of behavior under any circumstances. We have launched a full internal investigation to find out exactly what transpired and will attend to this with the seriousness it deserves
Should you require any further assistance please do not hesitate to contact us directly at ***
Kind regards
The Verimark team
Verimark's reply28 Oct 2024, 10:58
Official
Good day Charlene Booyens
Our sincere apologies for the experience in our Somerset Verimark Store. At Verimark customer satisfaction is something that we take very seriously and would never compromise under any circumstance, Verimark does not support this type of behavior under any circumstances. We have launched a full internal investigation to find out exactly what transpired and will attend to this with the seriousness it deserves
Should you require any further assistance please do not hesitate to contact us directly at ***
Kind regards
The Verimark team
Our sincere apologies for the experience in our Somerset Verimark Store. At Verimark customer satisfaction is something that we take very seriously and would never compromise under any circumstance, Verimark does not support this type of behavior under any circumstances. We have launched a full internal investigation to find out exactly what transpired and will attend to this with the seriousness it deserves
Should you require any further assistance please do not hesitate to contact us directly at ***
Kind regards
The Verimark team