LB
Lenice B
1 reviews | Active since Feb 2024
28 Mar 2026, 09:31
Rude behavior saleslady verimark
We went to Somerset Mall on 27 March 2026 around 13:45. The saleslady was so rude and did not want to assist us. She was busy with a lady client however the client was still checking items on her phone. When she assisted us she was talking with the client. It's so rude and unprofessional.
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Verimark's replyOfficial
30 Mar 2026, 06:37Hi Lenice,Thank you for bringing this to our attention.We are very sorry to hear about your experience at our Somerset Mall store. This is not the level of service we expect from our team, and we understand how frustrating this must have been.Please be assured that your feedback will be shared with the store management so that this can be addressed.Thank you for letting us know, and we hope to serve you better in the future.Kind regards,
The Verimark Team
The Verimark Team
Verimark's reply30 Mar 2026, 06:37
Official
Hi Lenice,Thank you for bringing this to our attention.We are very sorry to hear about your experience at our Somerset Mall store. This is not the level of service we expect from our team, and we understand how frustrating this must have been.Please be assured that your feedback will be shared with the store management so that this can be addressed.Thank you for letting us know, and we hope to serve you better in the future.Kind regards,
The Verimark Team
The Verimark Team