NN
Nonyameko N
1 reviews | Active since Mar 2009
10 Jun 2019, 09:05
Repeat Repair : Advanced Genesis Power Steam
I purchased the Advanced Genesis Power Steam at Makro Centurion.Before it even finished a year it did not work and I took it to Makro Centurion.It was sent in for repairs and came back after two months.I received it on the 23rd of January.Yesterday it has stopped working again.I love this iron but the hassle to get it to work is so discouraging.Come to think of it that I was about to buy another brand when one of your friendly sales person sold me this Genesis iron dream.I plead for a replacement as this iron is going back to repairs for the second time.
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Replies (1)Verimark's replyOfficial
10 Jun 2019, 12:09 Dear Nonyameko Sheilla
Thank you for taking the time to raise your concern
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Thank you for taking the time to raise your concern
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Verimark's reply10 Jun 2019, 12:09
Official
Dear Nonyameko Sheilla
Thank you for taking the time to raise your concern
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Thank you for taking the time to raise your concern
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
